Frequently Asked Questions About Mary Puppins

The involvement of a Registered Veterinary Technician allows our team to provide a level of clinical oversight that exceeds standard sitting services. We are prepared to manage health monitoring and professional-grade support for pets that may be medically sensitive. This technical background means that while your pet enjoys a home-like environment, their physical well-being is supervised with professional accountability.

Medication is managed in accordance with your veterinarian’s specific instructions and your provided care notes. Under the guidance of our on-staff RVT, we track timing and dosage to maintain accuracy and stability of health. This capability is a core pillar of our service, specifically designed for families who require a higher tier of reliability for their pet’s medical routines.

Our residential-based facility is located at 3155 Jenny Lind Road in Amelia, OH. For our mobile services, including walks and drop-in visits, our nannies travel to homes in Anderson Township, Batavia, New Richmond, and Bethel. We focus on this local radius to ensure we can arrive promptly and maintain consistent schedules for every pet in our care.

Our model focuses on a low-volume environment that mirrors the stability of a pet's own home. Unlike high-traffic commercial settings, our residential facility on Jenny Lind Road provides a quieter atmosphere and more direct, personalized attention. This approach allows our nanny team to maintain familiar routines, which significantly reduces stress and anxiety for pets while their owners are away.

We utilize the Time to Pet client portal to provide transparent updates throughout your pet’s stay or visit. You will receive digital notifications and photos that let you see your pet’s activity and comfort level in real time. This frequent communication is designed to provide tangible proof of care and ease the emotional pressure of separation.

All scheduling and service requests are managed through our secure portal. New clients begin by completing a registration form to provide essential details about their pet’s history and needs. Existing clients can log in to book boarding, daycare, or walking services, ensuring that all care instructions are kept up to date and organized for our nanny team.